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Testimonials from 40,800+ international Customers

A picture is worth a thousand words. Click to view our customers.

Feedback from Our Customers

Feedback we have received since 2015

 Lily and your driver were brilliant,  thank you! All our group really enjoyed the day.   Just finished with Yoshiko in Kagoshima,  a real star, all the team enjoyed her style, humor, little competitions etc. Thank you for putting us together. Rookie in Hiroshima is also a very pleasant young man. Thank you Judy for making our trip so memorable,  really appreciated.

- Mike C., UK


All transportation and hotels were right on schedule, Erick is very good at his job, knows every corner of Japan very well, and is very knowledgeable about history. We were very happy with him and very satisfied with the service provided by you. 

- Ramon G., USA


Bernice is a lovely young woman, very charming and accommodating, providing extra photo opportunities and keeping  us on time.   Clarke was very attentive, stayed with us for most of the day and kept us to time. A good asset for you. Driver was excellent on those hairpin bends to the gardens!  If we return to Japan we would definitely use your services again. Once again many thanks for making our holiday so memorable!

- Julie P., UK


Our trip today in Kagishima was excellent, the best so far! Made all the better by our guide Ted who was professional, organised, informative and genuinely a nice person. 

We had an itinerary, a map and a guide to the city which was very useful and kept us informed as to what we would be doing during the day. His time keeping was excellent and we could have stayed with him longer he was so good!

- Julie P., UK


A fun enjoyable day at 3 local hells with Shimon, stroll the Otani Park area for lunch spots, then last stop - vista point of the city with natural steam coming through among the houses.  

Shimon was very good,  personable, knowledgeable about Beppu, helpful in explaining and taking us on the side streets to explore lunch options.  We are  happy with his service.   

- Anna L., USA


All of our drivers were very good but Benny and Alex really stood out - excellent 5 stars.  Alex was amazing!!! Very willing to stop where we asked him and had great itineraries for us. He was always in contact with us and ready to pick us up. It was like he could tell exactly where we were 😊 very personable and friendly.

- Blesie B., and Tracy P., USA


Lia was great today! Her schedule ran perfectly, and the whole bus load was very happy. She is so giving that she gave us suggestions for our after-cruise day in Yokohama and said we could contact her with any questions that might come up.  

- Bill A., USA


Kyoto was quite a success. Four destinations, all on time, leisurely and relaxed. Well planned by Lia and Wendy, and the driver. Lia and Wendy are the two hard-working ladies. 

- Anna L., USA


Hugo is so nice.  So accommodating. We are in Nagasaki today. The weather is not great.  Heavy rains. We went to see what we were interested in doing and we went back to the ship.  I hop Hugo does not think it is because we are not satisfied with him.  We are tired.  We are traveling 11 days already and need a little rest. Please make sure he knows. 

- Norma B., USA  


Our excursion today with Miah was excellent , he makes an outstanding guide always courteous and knowledgeable.

- Tony R., UK


We have returned to our home and count the services by your guide, Lily, on 15 March.

What a great van, what a great time of seeing and then doing some things around Tokyo that made for great family memories!

- Franklin S., USA 


Hi Jenny, we just want to say how much we appreciate all of your help and flexibility with our tours while in Japan. Lucia and Leo are both wonderful and we had a great time! Thank you so much again!

- Diana R., USA


Hi Lucia! Thank you so much again for yesterday's tour.  We had so much fun and learned a lot. Our legs may feel like linguni (thanks to the flights of stairs) but our hearts are full. We were very happy to experience this part of Japan and even happier that you were there to guide us! 

- Diana R., USA


We are back in Europe...trying to settle in after a long trip! Today, flying is a challenge...14 hours from Tokyo to Zurich! Other than that, I thoroughly enjoyed touring Japan and am grateful for your assistance. Best regards from lovely Zurich. 

- Bernd G., Switzerland 


Want to let you know how great Miss Lucia treated us. She helped us with all our luggage in the pouring rain.  She is a very good driver. We're so happy she was the person sent to pick us up.

-- Donald M., USA


We excited and we pleased that we have the Ocean view cabin, this is terific news.

Thanks Lydia for your patience in processing the payments, much appreciated and Happy New Year to you too……

-- Craig Y. & Lisa M., South Africa


Just wanted to say thank you as we thoroughly enjoyed our trip. I would highly recommend you/your company to my friends for their next trip. You had supported and organised my trip very well.

-- Akhil D., Australia


Thank you for your great service in taking my wife and family on a trip from Tokyo Disneyland to the Mount Fuji area. They said your driver was fantastic and extremely courteous and professional. 

-- Mark M. , USA


I can't tell you enough times how grateful Dottie and I are that we booked this tour with your company. Anees was a godsend, we are so blessed that because of him our trip was saved! 

-- Gary D., USA


Japan Adventure Club gave us an amazing family cherry blossom tour. We loved every moment of it, and we felt so welcomed and cared for by our guides and drivers. Cody and Stephen were especially awesome, and they made sure we had a memorable experience. We are so grateful to them and to Japan Adventure Club.

-- Victor V., USA


Mr. Ren Jiang was great! Very punctural and very accommodating. He took us to 5 places and got back with plenty of time to spare during our shore excursion. My driver Mr Yang Shuo was great. Punctual and could speak English. He went out of his way to find Cherry blossom trees and planned a wonderful itinerary for us.  His car was meticulously clean. Thanks for the excellent driver and the car! 

-- Tomothy Y., Australia


We spent about two weeks traveling mostly in Hokkaido. As we were 14 people, we rented two Toyota HiAce vans. Our accommodations were provided by the agency and we do not have any complaints. My entire group was satisfied with Japan Adventure, so I will highly recommend it to everyone visiting Japan.

- Jonny T., Australia

  

We had a great time on our holidays in both China and Japan at a reasonable prices. The agency was very flexible even when our flight was significantly delayed from Shanghai to Tokyo. Additionally, we visited some places with fewer tourists that were rather unknown in both countries. 

- Charlie O., Canada


In July 2022, I planned a trip through the Japan Adventure Club, and it was excellent. There were no issues with the arrangements. I had a blast. My only problem was keeping my mask on daily, a government requirement against Omicron. I couldn’t complain.

- J. Sanchez, USA 

  

I don't often endorse products, but I'm happy to recommend the Great Wall Adventure Club and Japan Adventure Club to anyone thinking of visiting China or Japan. From the moment I first contacted them until the time I left, the companies were thorough and professional. The staff went above and beyond to make my trip as smooth and memorable as possible. In China, I had Joe as my guide, and in Japan, I had Mayoko. They were both excellent! I enjoyed their fun, informative, on-time (early, actually), and clear communication style.

- Donald S., American TV Broadcaster


We appreciate your team's help in completing our recent adventure in Japan. We were helped by your guides, Mr. Somei, Angela, and Kuni, who went above and beyond to help us. It wouldn't have been possible without your help.

- J. Modzelewski, Marriott Group


Thank you on behalf of British Airways London Terminal 5 on behalf of the people that work in your organisation. You should be justly proud of them.

- Ray S., British Airways


I strongly recommend using Japan Adventure to any other organisation and I will be honored promoting this company for further off-the-beaten trip to Japan. I will come back for Osaka ’25 Expo and we will meet again in the future.

- Jonathan Chow, Hong Kong


 Your guide was excellent and made our Kyoto shore excursion a great one. You will certainly be my first choice for future trips to Japan.

- Jane K., England


I really enjoyed the Hakone Valley day trip. The wild sections of the wall are fantastic, and the challenge was just right. If I had more time, I would have enjoyed an overnight camping tour. Whenever we had questions about the wall, our guide Itsuki was very knowledgeable, friendly, and spoke excellent English.

- Nayef, UK


I had a wonderful experience with Henry and he was very helpful. He deserves high praise. We had a wonderful experience camping overnight at Hakone Valley; one we will never forget. We would like to thank Henry and our driver, whose name I cannot recall. They were both very cordial and good natured, and were a pleasure to travel with.

- Brian B., USA


We had an amazing experience and an incredible shore excursion to Shimizu to see Mt. Fuji. The entire experience was fantastic - from the very first email to being dropped off at our ship, your courtesy and professionalism were outstanding. Specifically, I want to thank our driver and tour guide, Bill.

- Adam D., USA


 Sameer made the journey to Kyoto and Nara more enjoyable and interesting by sharing his extensive knowledge of cycling. At every moment of our trip, Sameer was extremely helpful and encouraging. In addition to recommending the Japan Adventure Club, I also recommend Sameer as a guide.

Jackie W., New Zealand
 

I'd like to say thank you again for making our Japan heritage discovery experience absolutely incredible!

- Akash, India

  

Last week was one of the best weeks of my life! There are no words to describe how grateful I am to have been able to immerse myself in Japanese culture. It was a true pleasure working with Alex! It is such a blessing that you chose him to be my guide.

- Jenny E., USA


Aside from writing about Japan Adventure Club in my book about Japan's past and present, I will also post wonderful updates about it on social media.

- Debbie H., UK


I have just returned from China and Japan. I just wanted to say how much fun we had visiting the oriental world heritage sites. It was a pleasure to tour the Great Wall, the Terracotta Warriors of China, and the Gold and Silver Pavilions in Kyoto and Nara with Justin and Emiko. Both of them were well-spoken and made the daysmemorable and enjoyable. I would recommend Great Wall and Japan Adventure to my friends and family for future holidays.

- Peter G., USA


We had a great time and Masako was a great guide.  She was very knowledgeable about the history and answered all of our questions.  The day went very well and will be a great memory for life.  Thank you very much for your help. 

- Adam E., USA


It was a pleasure to be accompanied for the entire tour of Japan and its sites by such a knowledgeable guide as Haruto. It is evident that he is extremely knowledgeable about the Kanazawa region and many other regions of Japan as well. Throughout the trip, both my 65-year-old parents and my 12-year-old daughter were entertained by his stories of the area and other places he has been. For your travels in Japan, there could not be a better companion.

- Jacqueline H., USA


Having Jimmy as a guide was a greatexperience. Our 6-year-old daughter had such a great time with him - he answered her questions, engaged her in conversation, etc. Definitely went above and beyond, which made the trip even more enjoyable. Mr. Zhong was also a very attentive driver - we felt safe and well taken care of the entire time.

- Cindy Graham, USA


Fumiko was absolutely incredible. I can't say enough about how knowledgeable, efficient, organized, personable, adaptable, unflappable, and patenting she is. I could go on. She knew we were looking for a local experience and found restaurants and sites that were tailored perfectly to our needs. During our Osaka tour, she set a pace that was perfect for our group, ensuring we did only what we were comfortable with. She is a true treasure.

Josh, Rebecca, David, Victoria from Australia


Thanks to Mr Isuzu's professionalism and efficiency, we were able to reach all our destinations on time. He has a pleasant attitude and is a safe driver. It was a good choice that you made. We would like to thank Mr Isuzu for his excellent work.

- Doreen Lim, Singapore


The Grand Prince Park Tower Hotel in Tokyo is a comfortable place to stay. The breakfast was excellent. Erick X. was an accomplished guide that I would recommend to anyone. Our driver was professional and always on time. Your staff made this "trip of a lifetime" possible for me. Can't imagine doing it on my own.

-Judith C., The Netherlands 


I cannot say enough good things about Nobu, my English-speaking driver. In every situation, he showed a high level of knowledge and responsiveness. He rescheduled the trip as soon as I changed my plans to maximize my time. He could have easily and justified just stuck with the plan for the next two days, but instead, he maximized his time. It was also a pleasure to spend time with him. He is a person I would recommend without reservation.

-Stefan S., Germany

  

Thanks for arranging our 8-day trip to Tokyo, Osaka, Nara, and Kyoto. My husband and I had an amazing time. Alex, our driver, was always on time and very friendly. The itinerary was perfect and our experience was unforgettable.

Zara L., Malaysia


It has been a pleasure having Kai as my tour guide on both of these tours. I wanted to thank you so much for asking him to be my guide. It is easy to tell that he is very knowledgeable, which is what I would expect from a competent tour guide. Furthermore, he is very enthusiastic and obviously enjoys and takes great pride in escorting guests. He was a lot of fun to be with, and I enjoyed our time together. He is an excellent tour guide and brings honor to The Japan Adventure Company. Also, I really appreciated our driver, who spoke no English, but was very friendly nonetheless.

- David Lee, Canada


 We had a wonderful time with Mike as our guide. I found him to be enthusiastic, knowledgeable, and pleasant. His English was excellent, and he was very knowledgeable about local geography and Japanese history. He was very sensitive to my dietary restrictions (vegetarian) and worked with various restaurants to ensure I could get the food I needed. Since I had knee problems during the middle of the trip, he was also flexible in adjusting the itinerary.

-Ronald Y., Canada


I would like to write a review for Koji. It was a pleasure to spend time with him and we really enjoyed our time together. Our driver and Koji were both so kind to our family. I really appreciate you putting us in touch with them!

-Grace Lok, Hong Kong


It was such a pleasure to tour Hakone and Mt. Fuji yesterday with Aki, our driver. His patience, knowledge, and good humor are beyond words. It was a perfect trip in every way. Despite the traffic, we had a wonderful hike up Mt. Fuji, a fantastic meal, and a smooth ride back. Aki was a fantastic driver from start to finish. He knows a lot of Japanese history, such as the Kyoto Philosophy Path, a popular spot to admire cherry blossoms. It seems that he is very proud of his heritage. His wonderful sense of humor makes his fantastic command of English even sweeter. I wish we had more time to do more trips with your club.

-Edmund Chan, Singapore


I want to express my satisfaction with the various items your company put together for my shore excursion of Hiroshima. I liked the Grand Prince Hotel very much and the tour to Atomic Bomb Museum and Miyajima were good. I will definitely recommend you to others.

-Matthias V., Germany


Please convey my sincere gratitude to my driver, Katsu. As you know, Katsu was an excellent driver and guide, which made the journey even more enjoyable. He went out of his way to meet my every need. Friendly, polite, and in good company, he was a pleasure to be around.

-Yvonne H., UK

Sean is an avid history buff and was very knowledgeable about the castles, shrines, and temples he visited. Listening to him every day taught me a lot. He is a terrific ambassador for your company.

- Nicole A., Australia


Thanks to you for providing such impressive service during my stay in Kyoto. The drivers yesterday and today were so professional and quite accommodating. I appreciate your help and will certainly contact you next time I come to Japan, and I will recommend you to colleagues.

-Trevor G., USA


I am writing to express my appreciation for the company that booked our 14-day "Charming Japan" private tour through your company. Jenny, the planning lady in your office worked diligently for my itinerary. She also sought to get the best deals of the hotels we needed. 

-Joseph M., Canada
 

I cannot thank Jenny enough for all her help and advice throughout the planning process (which took a few months). Her response was extremely prompt (even on weekends!).

-Jordan E., USA


My sincere congratulations go out to the team from Japan Adventure Club for their outstanding performance.

-Jacqueline F., UK


The shore excursion to Shimizu was wonderful. We had a great time with Anson and all your drivers and guides were excellent. Overall, it exceeded our expectations. It is our pleasure to recommend your company to our friends.

-Kristy C., Australia


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